Terms & Conditions
The general terms and conditions of sale detailed below govern the contractual relationship between the End User (customer) and P.K. EVRODINAMIKI LTD (the trader) whose registered address is Constantinoupoleos 41, Tseri Industrial Area 2480 Nicosia, Cyprus, established and operating under the Cyprus Companies Law, Cap. 113. Both parties accept these conditions unreservedly. These general conditions of sale are the only conditions that are applicable and replace all other conditions, except in the case of express, written prior notification. We maintain that, by confirming your order, you unreservedly accept our general conditions of sale, having read them. These Terms and Conditions of Sale are primarily designed to protect your rights as a valued customer as well as ours terms of business.
There are 2 different ways of placing an order:
• Through the Internet on www.evrodinamikishop.com (24 hours a day and 7 days a week)
• By telephone on +357 22 385040 (internal calls will be charged at local rates while calls from abroad will bear the telephone charges of the respective foreign domestic provider).
Once you place an order an email will be forwarded to you confirming your order.
2.1 Order procedure
a. Choose from our main menu the product category or subcategory from which you would like to purchase items. Once you found the product you desire, just click the "Add to Cart" button on the right side of the item you wish to purchase. Your item then will be automatically added to your cart.
b) You can then either continue shopping and add more items to your basket (same procedure as point 'a'), or proceed to choose a delivery option by clicking on "Go to Checkout". The login page will then open, where, if you are already a member of our Online Shop, you must simply submit your username and password; otherwise you can register at this point
c) You will be able to remove part or all of the products from your shopping cart, during your order procedure and prior to checkout, by pressing the "Remove from Cart" (x) button which is next to each of your products in your shopping cart. You may also add more products or change the product quantities in your cart
d) Next, you will be redirected to a page where you will choose Shipping Address and then click "Continue"
e) You can now proceed with selecting your payment method Cash on delivery (COD). You will then receive an email confirmation with your order details and a proforma invoice of your payment.
f) Our system will save your order in your Order History under your account, where you will be able to review and check your current and old orders as often as you like.
3. Cancellation / Returns
You can cancel any of your orders within 14 days from the day of receipt. Just send a written notification with your order details to our sales department. This means that you can return it to us within 14 days of the date you cancelled and the item should be:
• In its original condition
• Unopened with all seals
• Packaging and shrink-wrap intact
We will issue a full refund or credit note for the price you paid for the item(s) The customer will be responsible for all costs of returning the goods to us unless we delivered the item(s) to you in error. Please package each item securely and send it to us with a copy of your invoice.
4. Product information
All the products displayed by EVRODINAMIKISHOP.com on the website are duly checked and verified that are in good and working condition and are contained in the proper package received directly from the manufacturer or a third party reseller.
Product bundles are prepared by EVRODINAMIKISHOP.com and all products contained in the bundles are compatible brand accessories and not necessarily manufacturer’s brands.
During your order procedure and prior to checkout you will be able to remove part or all of the products from your shopping cart by pressing the Delete (x) button which is next to each of your products in your shopping cart. You will also be able to add more products or change the quantity of the products in your cart.
The prices indicated on the Site are in Euros and include all taxes but do not include delivery charges. The delivery costs will be computed and presented to the Customer during the checkout and will be added to the invoice. EVRODINAMIKISHOP.com reserves the right to modify the prices at any time without, however, affect the price of your order.
Ιf a more than obvious incorrect price (in approximation to the related general market price) appears on our website (a price that is clearly too low or too expensive), for whatever reason (IT bug, human error, technical error etc.), your order will be cancelled, even if it has been initially validated and the web administrator will contact you ASAP.
All orders will be promptly executed provided there is stock availability. In the event of stock unavailability we will contact you within 2 working days from the date of placing your order to inform you how long it will take before we are able to deliver the product.
8. No satisfaction money back guarantee
EVRODINAMIKISHOP.com provides for 14 days of no-satisfaction money back guarantee. Your right of no-satisfaction money back guarantees starts from the moment your order is delivered. You can return the product(s) within 14 days, at your own expense, accompanied by your invoice.
In order to comply with the law 7(3) N.7(I)/2000, our company will proceed with all the necessary actions as to best serve the customer that may purchase a product which deviates from its specifications. Under the above law, the customer should communicate the claim within 6 months from the purchase date.
Moreover, the goods must be returned to EVRODINAMIKISHOP.com through a Courier service or registered post and should bear insurance. This is notably necessary in case they get lost or damaged. Shipping fees remain the customer’s responsibility.
The of no-satisfaction money back guarantee applies to products that are returned in their original package and complete working condition (packaging, accessories, user guide etc.). Any product that has been damaged, or is not in its original packaging will not be accepted and thus no refund will be made.
EVRODINAMIKISHOP.com has the right to perform the necessary tests on the product in order to verify that the said product is in good and working condition. EVRODINAMIKISHOP.com Service Centre normally takes 4-5 working days to perform the necessary tests on a product. Products that need to be forwarded to the authorized center of their respective supplier might take even up to a month.
Reimbursements will be effected either through bank transfer or cheque issue on the name of the customer. EVRODINAMIKISHOP.com will do its best to reimburse the customer as quickly as possible.
Please note that all shipping fees for goods sent to EVRODINAMIKISHOP.com are the client’s responsibility, except if the product does not conform to the description of the said product. The User is advised to insurance the products before sending them to EVRODINAMIKISHOP.com.
10. Guarantees and After-Sales Service
10.1 Legal guarantees
These Product Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, e-Commerce Law: L156(I)/2004 and Amendment Law: L97(I)/2007 and any disputes will be decided only by the Cyprus courts
Independently of the contractual obligations that may prevail between Bionic and the Customer both parties are safeguarded under the Cyprus Law 14(I) 2000 and the EU DIRECTIVE 2000/31/EC regarding the E-Commerce trade.
All products carry 2-year warranty unless otherwise indicated in the product characteristics and/or the invoice.
If a product is defective, you must attach a copy of your invoice with the defective product.
The term Legal Warranty performs as per Law N.7(I)/2000.
Based on the law 5(2) N.7(I)/2000, P.K. Evrodinamiki Ltd , under the term warranty, provides free of charge repair, replacement or reduction on price for customers that bring in a product within the legal warranty period and report a specific problem. The term Free of Charge includes all necessary costs incurred to bring the product into conformity, particularly in shipping costs, labor costs and material costs.
Please note that legal guarantees do not apply to repairs for damage caused by external forces (for example, accidents, shocks, fluctuation of electricity etc.) or by the user’s faulty usage of the product such as a non-conforming installation or using the said product with incorrect peripherals, accessories or consumables.
10.2 Manufacturer’s warranty
All products come with a manufacturer’s warranty. The manufacturer of the product defines the period and coverage of the warranty.
The manufacturer’s warranty does not cover:
• Consumables (batteries, light bulbs, fuses, recording heads or lasers etc.)
• Abnormal use or non-conforming usage of products. You must always consult the user’s manual provided with the product.
• Damage from external sources (shocks, accidents, electricity current fluctuations etc.).
EVRODINAMIKISHOP.com will not be held responsible in the event that the manufacturer refuses to honor the warranty due to, but not limited to, any of the above noted reasons. In the event where the manufacturer will not provide service under warranty, an estimate of the cost of the repair will be given to the customer.
If the product is dead on arrival (DOA) it will be replaced immediately no matter what. DOA products must be reported immediately to our Service Department.
11. Intellectual ownership
All the content on the EVRODINAMIKISHOP.com website (illustrations, texts, names, brand names, images and videos) is the property of P.K. EVRODINAMIKI LTD and/or its respective owners, its co-contractors or partners. Any partial or total reproduction of this content, by any means, is subject to prior and written authorization by EVRODINAMIKISHOP.com or its partners and associates.
All information, content, files and software offered in our website is protected by Cyprus and International law concerning intellectual ownership and copyright.
All fraudulent use of any content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.
EVRODINAMIKISHOP.com will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.